Customer Success Manager

Oraki is a publisher-first ad-tech company, located in Ramat Gan (walking distance from the train station). With our own proprietary technology, and 20 years AdOps experience we help publishers easily and flexibly manage, optimize and maximize their adtech complexity.

The role is key in maximizing the potential of all of our platforms and services (with a strong focus on GAM rev-ops), as well as providing professional support, and ongoing relationship management for our publishers. The position calls for someone who understands Media Revenue from A-Z and with direct experience working with digital publishers globally.

To qualify for this role you MUST HAVE at least 2 years of hands-on experience with Google AdManager and AdX (Display, Video and App) for publishers.

CORE RESPONSIBILITIES:

• Lead the monetization operations, initiatives, new opportunities, existing services, to optimize and maximise our publishers digital revenue for the long term.
• Own the relationships and day to day revenue ops with our publishers.
• Manage the processes and methodologies for GAM rev ops for our publishers.
• Onboard new publishers, provide ongoing service, maintain and grow the relationships
• Work with the teams on the relevant roll-out and scale up strategies accordingly including cross and upsell of other formats/technologies in Oraki’s portfolio.
• Work with the relevant teams to bring on additional platforms where relevant.
• Own our Revenue Stack: AdX, HB, TAM/UAM and other revenue related products
• Optimize Revenue across our publishers and portfolio as a whole
• Success will be measured in terms of the number of; publishers revenue management and increase, relationship maintenance and growth,, and increased MRR from all clients.

ROLE REQUIREMENTS:

• MUST HAVE at least 2 years of experience with Google AdManager and AdX (Display, Video and App) for publishers
• Direct experience providing service and building relationships with digital publishers globally
• Optimization experience with all the major SSP platforms
• Operational and Commercial knowledge of AdTech for publishers
• Hands-on operational experience with Header Bidding, PreBid JS implementations
• High level of knowledge and skills of data analysis in Excel (Sheets)
• Languages: English Business Level
• Excellent written and verbal communication skills (English and Hebrew)
• Passion and interest in technology and digital advertising
• Ability to thrive working independently and in teams
• Well-organized and proven management and multitasking abilities
• Proactive and energetic attitude with the desire to be a key player on a results-oriented team