Customer Success Manager

A company that connects advertisers and publishers across all major digital channels, revolutionizing the way brands connect with their audience and optimize their sales funnel through engaging ad placements is seeking a Customer Success Manager. Leveraging its in-house ad exchange, the company's partners achieve exceptional results at scale, consistently outperforming industry benchmarks for quality and performance.

Primary Responsibilities

Supervise and nurture a portfolio of mobile app developers and agencies.
Take charge of online campaigns and meticulously evaluate their performance.
Harness data-driven insights to scrutinize and enhance campaign outcomes, offering valuable yield strategy recommendations.
Manage the technical deployment and execution of campaigns, ensuring smooth operations.
Contribute actively to business development initiatives.

Requirements

Minimum of 1 years of experience in the AdTech industry, preferably as a Customer Success Manager (CSM).
Proficiency in data analysis and Excel, with the ability to draw actionable conclusions from data.
Demonstrate a quick learning ability coupled with an enthusiastic and proactive attitude.
Exceptional proficiency in English, both written and spoken.
Strong presentation skills to effectively communicate ideas and findings.
Capability to juggle multiple tasks and prioritize efficiently in a fast-paced environment.
Collaborative team player while also being self-sufficient.

Advantages

Fluency in additional languages, expanding the company's global reach.