Information Technology Support Engineer (Backfill)

Company Description

Teceze is an IT service provider based in Cairo, Egypt, offering a wide range of services to businesses across various sectors. With a focus on delivering solutions that maximize the return on technology investments, Teceze provides 24/7 support services, hardware supply, IT managed services, and more. Key specialties include IT smart hands support services, security protection, disaster recovery, and penetration testing.

This is a contract role for an Information Technology Support Engineer (Backfill) at Teceze in Cairo, Egypt. The IT Support Engineer will be responsible for technical support, troubleshooting, system administration, and help desk support. The role is located on-site.

• Technical Support, Troubleshooting, and Help Desk Support skills
• Information Technology and System Administration skills
• Experience in providing system support and troubleshooting services
• Strong problem-solving and communication skills
• Ability to work effectively in a fast-paced environment
• Relevant certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or equivalent
• Knowledge of networking principles and protocols
• Experience with IT security practices and disaster recovery procedures