CRM Manager

Description

Tango is a successful, market leader, a live-streaming Platform with 450+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years.

The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans and monetize their talents.

Tango live stream was founded in 2018 and is powered by 350+ global employees operating in a culture of growth, learning, and success!

The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”.

The best way to describe Tango's work style is not to use the word “impossible”. And we believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and of course our users' smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!).

Do you want to join the party?

Responsibilities

• Develop and execute promotional plans to boost revenue, incorporating monetization and live operations aspects.
• Utilize advanced Monday.com automation to streamline and improve workflow, ensuring efficient creation and implementation of in-app events, sales, and feature promotions within our in-house system.
• Formulate custom, effective, and strategic campaigns to drive growth, optimize monetization strategies, and encourage customer engagement and retention.
• Analyze user behavior, track engagement metrics, and monitor data trends to identify innovative monetization opportunities.
• Identify KPIs related to monetization, revenue, and growth; monitor and maximize customer life-cycle campaigns to reduce churn, and monitor revenue KPI in real-time.
• Set up and configure automated flows, schedule targeted in-app campaigns and build effective audiences to drive engagement revenue uplift.
• Collaborate closely with cross-functional teams: creative, copywriting, product, analytics, economics and more.
  
  

• Minimum 2 years of proven Monday.com experience in advanced automation, project management, and operational efficiency.
• Ability to execute projects independently and with a team in a fast-paced, dynamic environment.
• 2+ years of experience in a KPI-driven B2C CRM environment & CRM marketing operations.
• Background in Monetization, Product Marketing, CRM, or Growth Management.
• General knowledge of CRM and back-office systems, data structures, and reporting.
• Bachelor's degree in Business, Marketing, Economics, Exact Science, or a related field.
• Advanced technical skills: MS Office, SQL - advantage.
• Strong English written/verbal communication skills; additional languages are an advantage (especially Arabic/Russian).