Marketing Operations Manager

Marketing Operations & Lifecycle Manager

Location: Tel Aviv, Israel (Hybrid)

Type: Full-Time

Gyro helps travelers claim compensation for flight disruptions. We're growing quickly and looking for a Marketing Operations & Lifecycle Manager to build the systems, automations, and customer journeys that power our growth.

This role sits at the intersection of marketing, data, CRM, and operations. You'll be responsible for ensuring every lead, user, partner, and customer moves through the right journey at the right time.

• Own the customer journey from acquisition through payout and retention.
• Build and optimize lifecycle campaigns across email, SMS, WhatsApp, push notifications, and other channels.
• Design onboarding, activation, engagement, referral, and retention programs.
• Segment audiences and personalize communications.

• Manage and optimize HubSpot and the broader marketing tech stack.
• Build automations, workflows, lead routing, scoring, and reporting systems.
• Ensure marketing data is accurate, actionable, and accessible.
• Improve attribution and conversion tracking across channels.

• Monitor funnel performance and key growth metrics.
• Identify bottlenecks and opportunities throughout the customer lifecycle.
• Run experiments to improve activation, conversion, retention, and referrals.
• Create dashboards and reports that drive decision-making.

• Work closely with marketing, product, partnerships, and customer success teams.
• Help launch campaigns, partnerships, and growth initiatives.
• Ensure operational excellence as Gyro scales.

• 3+ years of experience in Marketing Operations, Lifecycle Marketing, CRM, Growth Operations, or a similar role.
• Strong analytical mindset and comfort working with data.
• Experience building automated customer journeys and lifecycle campaigns.
• Excellent English communication skills.
• Highly organized, proactive, and detail-oriented.

• Experience in startups, SaaS, fintech, travel, or consumer technology.
• Familiarity with tools such as Customer.io, Braze, Intercom, Zapier, Make, Segment, GA4, Mixpanel, or Amplitude.
• Experience with AI tools and workflow automation.
• Knowledge of attribution, lead management, and conversion optimization.

• Build the growth engine of a fast-growing travel-tech startup.
• Work directly with the founders.
• Own key systems and processes from day one.
• High-impact role with significant growth opportunities.
• Help create a product that genuinely improves travelers' lives.

Send us:

• Your CV or LinkedIn profile.
• Optional: A short note explaining why you're interested in Gyro.