Team8-Cyber AI stealth start up- Client Program Manager

Description:

We are looking for a Client Program Manager to own the full customer relationship lifecycle at a stealth-mode startup. You will sit at the intersection of our customers, product, engineering, and revenue teams, serving as the connective tissue that drives adoption, retention, and expansion.

This is a high-visibility role that requires both technical depth and the communication skills to translate complexity into clarity for security leaders and end users alike. You will be based in Israel and work with customers globally, with a particular focus on growing our regional footprint and improving the health of our worldwide customer base.

What You Will Do

• Serve as the primary point of contact for a portfolio of enterprise customers, managing relationships from initial onboarding through long-term success and renewal.
• Partner with the revenue team on pre-sales engagements, including discovery calls, technical demonstrations, RFP responses, and proof-of-concept evaluations.
• Drive post-sales outcomes by developing success plans, tracking adoption metrics, identifying expansion opportunities, and proactively flagging risk. Act as the voice of the customer internally, translating feedback and blockers into actionable input for product and engineering
• Collaborate with developers to advocate for customer needs in the roadmap and ensure customers are informed of relevant platform updates.
• Lead executive business reviews and deliver clear, data-driven narratives on customer progress and platform value.

• ⁠4+ years of experience in a customer-facing technical role, such as Solutions Engineer, Technical Account Manager, or Customer Success Manager, with clear exposure to both pre-sales and post-sales stages.
• ⁠Demonstrated ability to understand and communicate technical concepts to both technical and non-technical audiences.
• Strong project management skills and comfort managing multiple complex customer engagements simultaneously.
• Native English and fluent Hebrew, both written and spoken, are required.
• Cybersecurity domain experience or familiarity with the security awareness, identity, or SaaS security landscape is a significant advantage
• Experience working cross-functionally with product, engineering, and sales teams in a fast-paced environment.
• Comfortable operating with a high degree of autonomy and ownership.

Why Join Us

• Direct collaboration with the founding team - your insights from the field will directly shape our product roadmap and go-to-market strategy from day one.
• Full ownership and a high degree of autonomy to lead complex enterprise engagements,bridging pre-sales and post-sales to set a new standard for client success.
• Competitive compensation and meaningful equity.