Customer Success Lead

Konnecto is seeking an experienced Affiliate Manager to join our dynamic team and lead client relationships within the affiliate marketing space. As an integral part of our team, you will leverage your deep expertise to drive growth, manage strategic relationships, and ensure the success of our clients and the value they extract from our affiliate intelligence platform.If you're a results-driven professional with a proven track record in affiliate marketing, we want to hear from you!Responsibilities:Support client usage through extractions of value flows from the productTrain clients on product functionality and best practicesDay-to-day point of contact for Konnecto’s clientsGenerate case studies and testimonials with clientsCommunicate with decision-makers on the program’s health and statusLead renewals and expansion opportunitiesAnalyzing customer health metrics, product usage & NPSUnderstand client strategy, needs, and current gaps to act as a strategic advisor to the clientTranslate client's needs and feedback to internal teams and communicate back to the clientWhat We’re Looking For5+ years as an affiliate manager- responsible for net new opportunities, optimization of existing portfolio, and generating insights and reports to managementClient management experienceAbility to work in a fast & agile startup environment as a self-starterExceptional communication skills, highly organized, collaborative and detail-orientedStorytelling skills, with the ability to translate data into insights.‍Location- US, remote‍Apply here