Revenue Operations Manager

Were looking for a highly organized and impact-driven Operations & Process Manager to join our Business Messaging team.
In this role, youll be at the heart of our operations - ensuring that our Account Management team runs smoothly, efficiently, and at scale. Youll take ownership of ongoing operational workflows while continuously improving processes, driving standardization, and enabling smarter ways of working across teams.
Youll collaborate closely with Finance, Legal, Marketing, Account Management, and external partners to deliver seamless, compliant, and scalable operations.
Responsibilities
Own and manage customers qualifications across all geographies, including regulated verticals in alignment with Legal
Ensure operational excellence in reporting, billing coordination, rate updates, and marketing fee processes
Manage process of accounts transfers and operational communications, working cross-functionally to ensure smooth execution
Identify inefficiencies and drive automation and process improvements
Create structure, clarity, and consistency across Business Messages stakeholders