Strategic Account Manager

We are looking for a Strategic Account Manager to own and deepen our company's most important enterprise relationships. This is a senior, strategic and commercial role with a lot of room to grow within our company. You will be the primary executive partner for our Tier 1 accounts, responsible for retention, expansion, and turning customers into long-term growing partners for our company.
The right person for this role is someone who builds genuine trust at the top management and C-suite level, thinks in multi-year account trajectories, and understands how to translate complex and different technologies into clear business value. If you are energized, motivated by targets, and a great team player - this is your role.
What Will You Do?
Serve as the point of contact and trusted advisor for our company's tier-1 enterprise accounts.
Hunter mentality owning revenue and growth targets across a portfolio of Tier 1 accounts.
Develop and execute comprehensive account plans that deepen relationships, demonstrate measurable ROI, and expand our company's products and coverage within each customer.
Lead regular executive business reviews (QBRs) with top management, aligning our company's roadmap and solutions with each customer's long-term strategic goals.
Collaborate cross-functionally with Customer Success, Solution Architects, Product, and Technical teams to ensure execution and the highest level of customer satisfaction.
Act as the voice of the customer internally - surfacing critical insights and feedback that directly shape the product roadmap.