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RYB Technologies allJobs

14/01/2025
נשר

Daily team management: Oversee customer B2B inquiries, ensure structured
project execution, handle complex cases (Level 2), manage work schedules,
approve time off, and more.

Customer service and Technical Support : Provide professional, prompt, and
courteous resolution of technical issues related to the companys products,
including independent diagnosis and troubleshooting.

Managing new customers: Support the post-sale process, from training to go-
live, while working with internal and external interfaces.

Working Hours:
Sunday to Thursday, 8:30 AM 5:30 PM, at the company office (in Nesher), with one
hybrid workday per week.
Remote work on Fridays, 8:00 AM 1:00 PM, once a month.

Requirements:
Managerial experience: 1-2 years of leadership experience with the ability to
foster a positive team dynamic.

Technical Support experience: Prior experience in customer technical
Support.

Excellent communication skills: High proficiency in Hebrew and English,
both written and verbal.

Quick learning ability: Motivation to learn new technologies and stay
updated.

Analytical thinking: Ability to analyze issues and develop creative solutions.

Advantage: Previous experience in the hospitality industry

Send CV to our e-mail

This position is open to all candidates.