עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

מעוף פיננסים

הרצליה

מעוף פיננסים

הרצליה
מלאה

Key Responsibilities:
Team Management:
Lead and supervise the Technical Support activities in the company.
Train, and mentor team members that are involved in pre-sell/post sell process (especially US team).
Service Operations and continuous Improvement:
Oversee day-to-day Technical Support operations.
Develop and implement service policies, procedures, and standards.
Monitor service levels and ensure compliance with service level agreements.
Develop and implement strategies for continuous service improvement.
Stay informed about industry best practices and integrate them into service operations.

Requirements:
Experience:
5 years Proven experience in a Technical Support or service management role from medical device companies.Strong project management skills.
Technical Skills:
Proficiency in relevant technologies and tools.
Strong troubleshooting and problem-solving skills.
Understanding of IT infrastructure, hardware, and software.
Other:
Ability to work in a fast-paced and dynamic environment.
Strong organizational and time-management skills.
Ability to handle multiple priorities and projects simultaneously.
Working Conditions:
May require occasional travel.
Ability to work flexible hours, including evenings and weekends, if necessary.

This position is open to all candidates.