עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
Required Customer Success Account Manager - ISV
Responsibilities
Join our team and be one who empowers people and supports companies in their Digital Transformation! When you combine that with your own inspiration, plus the freedom and support to make your ideas happen, you can make a huge impact on organizations and how people work.
Key Accountabilities include:
Customer Relationship Management
Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes across large stakeholder groups and coaching teams to align our strategy to our most strategic customers and their business priorities.
Customer Success Leadership - Consumption Leadership
Partners with customers (including upper level executive stakeholders) to develop a deep understanding of their business goals and priorities.
Position large-scale programs to solve the most complex business and industry outcomes and customer priorities to drive consumption holistically across the entire portfolio.
Customer Success Leadership Customer Strategy and Growth
Expands upon account team planning, promoting business and technical needs for change to challenge customer thinking that drives current and future growth and transformation towards modern digital approaches.
Customer Success Leadership - Delivery and program Management
Serves as a trusted advisor to key stakeholders and executives to develop and deliver strategic roadmaps for executing program planning and customer-facing program reviews, prioritizing complex engagements, and influencing key stakeholder and executive expectations to address agreed-upon business and industry outcomes and customer priorities to deliver ongoing customer success.
Serves as point person for day-to-day program/project management, escalation and risk management, effective customer and our Executive relationship management, customer support escalation point-of-contact, Partner related project management as needed and strategic technical direction for energy focussed customers.
Technical Relevance
Leverages a broad understanding of industry and technical expertise to act as a advisor and visionary to lead customer success.
Responsibilities
Join our team and be one who empowers people and supports companies in their Digital Transformation! When you combine that with your own inspiration, plus the freedom and support to make your ideas happen, you can make a huge impact on organizations and how people work.
Key Accountabilities include:
Customer Relationship Management
Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes across large stakeholder groups and coaching teams to align our strategy to our most strategic customers and their business priorities.
Customer Success Leadership - Consumption Leadership
Partners with customers (including upper level executive stakeholders) to develop a deep understanding of their business goals and priorities.
Position large-scale programs to solve the most complex business and industry outcomes and customer priorities to drive consumption holistically across the entire portfolio.
Customer Success Leadership Customer Strategy and Growth
Expands upon account team planning, promoting business and technical needs for change to challenge customer thinking that drives current and future growth and transformation towards modern digital approaches.
Customer Success Leadership - Delivery and program Management
Serves as a trusted advisor to key stakeholders and executives to develop and deliver strategic roadmaps for executing program planning and customer-facing program reviews, prioritizing complex engagements, and influencing key stakeholder and executive expectations to address agreed-upon business and industry outcomes and customer priorities to deliver ongoing customer success.
Serves as point person for day-to-day program/project management, escalation and risk management, effective customer and our Executive relationship management, customer support escalation point-of-contact, Partner related project management as needed and strategic technical direction for energy focussed customers.
Technical Relevance
Leverages a broad understanding of industry and technical expertise to act as a advisor and visionary to lead customer success.
Requirements:
Minimum Qualifications:
3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
Experience in Startup/Unicorn ecosystems of innovators, focused on born-in-the-cloud enterprises
Microsoft or competitor equivalent (e.g., AWS (Amazon Web Services)) certification in relevant technologies (e.g., Azure, 365).
Relationship Building - Proven track record of building relationships, including with C level. Experience in managing various stakeholder relationships to get consensus on solutions/engagements.
Bachelor's degree in business and technology related fields.
Preferred Qualifications:
Experience in complex engagement management and/or program management required.
Prior work experience in a Program Manager or Engagement Manager position focused on Cloud and software/services solution
Leadership - This role requires strong communication skills, as well as displaying executive presence and confidence in varying levels of customer situations.
Minimum Qualifications:
3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
Experience in Startup/Unicorn ecosystems of innovators, focused on born-in-the-cloud enterprises
Microsoft or competitor equivalent (e.g., AWS (Amazon Web Services)) certification in relevant technologies (e.g., Azure, 365).
Relationship Building - Proven track record of building relationships, including with C level. Experience in managing various stakeholder relationships to get consensus on solutions/engagements.
Bachelor's degree in business and technology related fields.
Preferred Qualifications:
Experience in complex engagement management and/or program management required.
Prior work experience in a Program Manager or Engagement Manager position focused on Cloud and software/services solution
Leadership - This role requires strong communication skills, as well as displaying executive presence and confidence in varying levels of customer situations.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
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ערב
3 חודשים
