עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

QHR

הרצליה

QHR

הרצליה
מלאה

Oversee the customer journey lifecycle to proactively drive adoption and the use of best practices to ensure ongoing customer satisfaction and retention of the customer.
Identify and drive contractual renewals and expansion opportunities within the book of business.
Develop relationships and conduct periodic business reviews with customer executive teams.
Ensure swift resolution of customer issues and escalation by applying resolution practices and collaborate with internal teams.

Requirements:
3-4 years of Customer Success Management or Account Management
Experience managing enterprise-level accounts.
Proven customer management skills with complex accounts
Communication and presentation skills to C and VP levels
Ability to analyze complex situations, develop associated action plans and lead teams to achieve goals.
Creative, proactive, resourceful, detail-oriented, and highly organized
An analytical and metrics-driven work style
Self-contained who excels under ambiguity in a fast-paced, deadline-oriented environment
Passion for customer relations and knows his way with technology.

This position is open to all candidates.