עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
We are looking for a Technical Customer Success Manager.
What Youll be Doing:
Collaborate closely with our sales team to facilitate technical engagements with key customers, ensuring precise identification of requirements and successful delivery of their success criteria.
Own the overall relationship with assigned clients, including managing onboarding, implementation, training, driving increased adoption and outcomes leading to renewals, expansion, and maintaining high levels of customer satisfaction.
Provide technical guidance to customers throughout post-sale delivery processes, addressing any complex technical support or inquiries.
Foster strong, collaborative relationships with clients, acting as a trusted advisor and bridging the gap between client needs and technical implementation.
Work in synergy with various departments, including Product and Engineering teams, to resolve customer issues promptly and leverage valuable customer feedback for product enhancement.
Cultivate a profound understanding of web scraping and web data domains, becoming an expert in utilizing our technology to help customers achieve their business goals.
What Youll be Doing:
Collaborate closely with our sales team to facilitate technical engagements with key customers, ensuring precise identification of requirements and successful delivery of their success criteria.
Own the overall relationship with assigned clients, including managing onboarding, implementation, training, driving increased adoption and outcomes leading to renewals, expansion, and maintaining high levels of customer satisfaction.
Provide technical guidance to customers throughout post-sale delivery processes, addressing any complex technical support or inquiries.
Foster strong, collaborative relationships with clients, acting as a trusted advisor and bridging the gap between client needs and technical implementation.
Work in synergy with various departments, including Product and Engineering teams, to resolve customer issues promptly and leverage valuable customer feedback for product enhancement.
Cultivate a profound understanding of web scraping and web data domains, becoming an expert in utilizing our technology to help customers achieve their business goals.
Requirements:
At least 4 years of customer-facing experience with technical SaaS products, ideally serving engineers.
Proficiency in programming languages such as Python, Java, or Node.js.
Proficiency in working with APIs and log troubleshooting.
In-depth knowledge of web technologies, including HTML and CSS.
Exceptional problem-solving and analytical abilities.
Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
Proven track record in managing and nurturing relationships with enterprise clients.
Ability to work collaboratively in a team and manage different stakeholders.
Passion about learning new technologies and becoming an expert in your domain.
Bachelors or Masters degree in Computer Science, Software Engineering, or a related field.
At least 4 years of customer-facing experience with technical SaaS products, ideally serving engineers.
Proficiency in programming languages such as Python, Java, or Node.js.
Proficiency in working with APIs and log troubleshooting.
In-depth knowledge of web technologies, including HTML and CSS.
Exceptional problem-solving and analytical abilities.
Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
Proven track record in managing and nurturing relationships with enterprise clients.
Ability to work collaboratively in a team and manage different stakeholders.
Passion about learning new technologies and becoming an expert in your domain.
Bachelors or Masters degree in Computer Science, Software Engineering, or a related field.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
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