Director, BD & Product Partnerships

vcita is seeking a strategic and hands-on Director of BD & Product Partnerships to drive high-impact initiatives that expand our ecosystem and enhance our platform offering to drive business growth. This role is ideal for a product-savvy business development expert who thrives at the intersection of partnerships, technology, and customer value.

You'll lead the end-to-end product and app partnerships lifecycle, from opportunity identification to managing the live partnerships, as well as supporting strategic business development programs.

Full Description:

At vcita, we're on a mission to empower small businesses with the best digital tools for success. Our business management solution is designed to be intuitive & easy-to-use and helps business owners streamline their operations so they can deliver exceptional client experiences.

Since our launch in 2010, we've been proud to be making a positive impact on local communities through accessible technology, with over 150,000 business owners around the world - from barbers to law firms to fitness trainers - using vcita to better their businesses.

We’ve built a team - that’s now over 160 people strong- of like-minded individuals who are passionate about technology, community, and making a difference. We thrive on collaboration and are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered.

If you're looking to be part of a community that supports small businesses and makes an impact, then join us!

Areas we’ll trust you with::

Partnership Ownership

Drive new partnership opportunities in new sectors and categories to unlock growth potential, from the initial market research and partner funnel creation. The first sector focus is telco.
Oversee product and app market partnership lifecycle, collaborating with relevant internal teams to ensure seamless execution: from prioritization, scouting, and evaluation to solution buildout & integration, launch, and post-launch growth activities.
Build and manage strategic and business-oriented partner relationships, fostering trust and collaboration to drive mutual value, revenue, and growth.

Strategic and business focus

Analyze industry trends, customer demands, and market opportunities to identify and prioritize high-impact partnerships.
Support broader business development and strategic partnership initiatives driven by the CBDO.
Develop business cases and performance metrics to measure and optimize the impact of partnerships.
Align closely with internal stakeholders: product, marketing, sales, solution, support, and R&D to ensure optimal communication and execution.

Areas of your knowledge and Expertise::

4+ years of experience in product management, solution engineering, or equivalent customer-facing roles, leveraging both business and technology skills.
Experience with partnerships, business development, or sales, demonstrating the ability to build and manage relationships.
Demonstrated ability to manage complex cross-company programs and projects.
Excellent communication skills, with the ability to influence internal and external stakeholders.
Strong business acumen and technical fluency; understanding concepts such as APIs, integrations, and SaaS platforms; Coding experience is a plus, but is not mandatory.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Experience with app marketplaces, digital ecosystems, and platform-based business models is a plus.
Experience with the small business market and ecosystem, as well as working in or with enterprise customers.