Junior IT Infrastructure Technician

Join the IT Infrastructure team of a large nationwide organization in a hands-on technical role combining IT support, hardware, networking, and infrastructure. This is a great opportunity for an IT technician looking to gain experience in an enterprise environment, work with a variety of technologies, and grow professionally toward System and Infrastructure roles.

What You'll Do

• Troubleshoot hardware, software, networking, and endpoint issues
• Install, configure, and maintain desktops, laptops, printers, and IT equipment
• Support Microsoft environments, Active Directory, and organizational systems
• Work with network equipment, switches, and communication infrastructure
• Assist with infrastructure installations, upgrades, and technical projects
• Work alongside the System team and external vendors
• Provide remote and onsite technical support across company branches

Requirements

• 1-2 years of hands-on IT experience, including Tier 2 troubleshooting - Must
• Experience troubleshooting hardware, software, and endpoint devices - Must
• Good networking knowledge, including familiarity with switches and VLANs - Must
• Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues independently - Must
• Valid driver's license - Must
• Experience with Active Directory and Microsoft environments - Advantage
• Experience with Citrix - Advantage