Customer Retention

Experienced in Customer Retention or Sales at a Tech Company? We're Hiring! 🚀

Flashy, an Israeli SaaS platform specializing in marketing automation, is looking for a Customer Retention Specialist to join our team.

🏡 100% Remote Position

What You'll Do:

• Manage commercial relationships with existing business customers.
• Identify at-risk customers, handle objections, negotiate, and prevent churn.
• Drive revenue growth through Upselling and Cross-selling.
• Proactively manage retention activities and meet performance targets.

What We're Looking For:

• 2+ years of experience in Customer Retention or Sales – required.
• Experience in SaaS or tech companies – a strong advantage.
• Strong negotiation, objection-handling, and sales skills.
• Confidence, assertiveness, and resilience when handling challenging customer conversations.
• A proactive, results-driven mindset with excellent communication skills.

Please Note: This is a hands-on, non-managerial sales-focused role, suited for professionals with 2+ years of experience. Compensation includes a base salary and performance-based incentives.