עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

הגשת מועמדות

Customer Onboarding & Support Specialist

Flashy

הגשת מועמדות

Flashy

תל אביב - יפו

Customer Onboarding & Support Specialist

Flashy

הגשת מועמדות

Flashy

תל אביב - יפו
מלאה, עבודה מהבית
9,000-14,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא פרסום של המעסיק

We are looking for an Customer Onboarding & Support Specialist to guide new customers from signup to full adoption of our platform.

You will manage the onboarding process, set up system integrations and marketing infrastructure, and provide ongoing support to ensure customers use the platform effectively.

As the main point of contact, you will create a smooth, professional, and valuable customer experience.

Who Are We?

We are a SaaS company that provides a marketing automation platform for businesses.

The position is 100% remote.

Responsibilities

Manage the full customer onboarding process, from welcome and kickoff meetings to full platform adoption.
Set clear expectations with customers and define responsibilities, while creating structured onboarding plans and ensuring timely go-live.
Guide system integrations and set up initial account configurations, company profile, and billing, coordinating with both customer and internal technical teams.
Establish initial marketing infrastructure, including automated customer journeys, and ensure proper implementation.
Provide ongoing support for strategic customers, including troubleshooting, optimization, and adoption of additional features.

Requirements

Experience in Onboarding, Customer Success, or Account Management roles within e-commerce / Marketing Automation / Email Marketing companies- Must.
Significant experience in advanced technical support, including webhooks, APIs, and working with business automation tools such as Make, Zapier, etc.
Experience working with B2B clients.
Experience with SaaS platforms.

הגשת מועמדות