Relationship Advisor I

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

Here in Israel, you’ll help evolve and grow our business.

In this role you will:

• Act as the primary service contact, building relationships with prospects and existing Innovation Banking clients.
• Manage end-to-end onboarding and account opening for Israel and US accounts, and oversee openings across global branches in line with procedures.
• Review customer information to identify and close CDD gaps, securing all required data and supporting documents.
• Coordinate with Relationship Management and offshore back-office teams to deliver tasks within agreed service levels.
• Provide day-to-day banking support for Israeli accounts and assist with clients’ global banking needs across HSBC territories.
• Perform ongoing risk monitoring and operational risk activities, applying Group Policies and regulatory requirements consistently.
• Build strong internal networks across the Innovation Banking platform to enable effective delivery.
• Stay current and operate in line with local and US regulations and HSBC risk/compliance policies and procedures.

You should apply if you have:

• Role holder must be located in Israel with fluent business English and Hebrew
• High level of attentiveness to details, with strong business sense and able to make sensible business judgments
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers, strong problem-solving and influencing skills.
• Strong work ethic, extremely self-motivated, and success driven.
• Strong time management and multi-tasking skills, ability to organize tasks and manage priorities effectively.

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:

• We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University.
• You can work your way and will have a say in when, where and how you and your team flexibly work together.
• You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices.
• You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers