Account Manager, Dutch-speaking

We're looking for a highly motivated Account Manager to join our Nordic Desk and deliver an outstanding client experience.

What will you be doing?
Build and maintain relationships with Dutch-speaking clients.
Support clients through phone, email, Teams, WhatsApp, and other communication channels.
Identify clients' needs and provide tailored solutions.
Promote relevant products and services while delivering exceptional customer experience.
Handle client inquiries and complex cases efficiently.
Contribute to the team's growth and overall business objectives.

This position is a full-time position working Mon-Fri in Israel (Hybrid).

דרישות:

Native-level Dutch - Must.
High level of English - Must.
3+ years of experience in a client service role.
Highly motivated with a strong desire to succeed.
Customer- and sales-oriented, with excellent relationship-building skills.
Excellent communication skills across multiple channels, including phone, Microsoft Teams, email, and WhatsApp.
Strong ability to adapt communication style to different client profiles and situations.
Experience or knowledge of financial markets, investing, or cryptocurrencies - Advantage.
AI proficiency - comfortable using AI tools to improve productivity, automate routine tasks, and enhance client communication.
Well-organized, proactive, and able to prioritize in a fast-paced environment.
Team player with a positive attitude and strong learning mindset. המשרה מיועדת לנשים ולגברים כאחד.