Global Service & Support Engineer

Watergen Ltd is redefining how people access fresh drinking water — and we’re looking for a Global Service & Support Engineer who can keep our technology performing at its best, anywhere in the world.

What you’ll do:

• Install, operate, troubleshoot, and repair Watergen devices across global markets
• Deliver technical trainings and certify technicians and partners
• Provide remote and on-site technical support for international customers
• Document service activities and manage tickets through our CRM systems
• Work cross-functionally with R&D, Product, and Training teams to improve service quality
• Produce clear technical documentation, guides, and support materials
• Represent Watergen professionally during customer visits, demos, and field operations

What you bring:

• 5–6 years of hands-on technical experience (water systems, electrical, mechanical, HVAC, or similar)
• High-level technical English — verbal and written
• Strong troubleshooting skills and the ability to think clearly under pressure
• Confidence in delivering trainings, presentations, and customer-facing sessions
• Advantage: experience with Priority or Salesforce
• Advantage: background in HVAC or electrical certifications
• Willingness to travel internationally and work flexible hours when needed
• Service-oriented mindset, strong communication skills, and the ability to work both independently and as part of a team

Why join us?

Work at the forefront of water innovation, support life-changing technology around the world, and help solve one of humanity’s most urgent challenges — access to clean drinking water.