Customer Success Manager - Tel Aviv (Hybrid)

We’re looking for a Customer Success Manager to join a leading international company in the Data and Business Intelligence space.

📍 Location: Ramat HaHayal, Tel Aviv | Hybrid (1 day from home)

Key Responsibilities:

• Manage relationships with global clients, providing professional and technical support
• Lead onboarding processes and contract renewals
• Troubleshoot data-related issues and understand data structures
• Coordinate between internal teams (R&D, Data, Sales, Finance)
• Monitor client satisfaction and ensure continuous value delivery

Requirements:

• 2–4 years of experience in Customer Success / Account Management / Technical Support – required
• Background in Data / Advertising / SaaS companies – required
• Advanced proficiency in Excel (including complex functions) – required
• Excellent English (spoken and written) – required
• Experience working in global environments and handling technical data issues – required
• SQL / JavaScript – advantage
• Relevant academic degree (Industrial Engineering, Computer Science, etc.) – advantage