Help Desk Manager

A well-established global company and a pioneer in Radar systems for active protection, counter-drone applications, critical infrastructure protection, and border surveillance, with approximately 250 employees in Israel.

The role involves managing a team of around 9 employees.

The company is located in Netanya, within walking distance of the train station.

Requirements-

• 5 years of solid hands-on experience across a wide IT scope. From PC hardware, IT infrastructure (hardware and software), software applications and development, and O/S support experience (including installation, configuration, and troubleshooting).
• Must have experience supporting all levels of IT infrastructure on Windows platforms and including wired and wireless networking.
• Vast experience with various systems (Priority, Teamcenter, Matlab, Orcad, Solid Works, and more)
• Prior experience with operating and supporting Cisco telephony systems
• Knowledge and experience supporting printing systems and servers
• Excellent ability to perform well in a multi-network environment
• Prior experience working with ITSM systems
• Profound familiarity with cyber and security domains
• Customer-focused, energetic, and committed with a strong ability to organize and prioritize tasks