Service & Back Office Coordinator

EMET DORCOM is hiring a Service & Back Office Coordinator!

 Location: Petah Tikva + Ramat Gan

 Full-time | Sunday–Thursday | 08:00–17:00

Are you dreaming of entering the world of administration and operations but don’t have experience yet?

 This is your chance to join a leading company in the field of IT infrastructure and architectural solutions – and we’ll teach you everything you need to know!

What will you do?

* Receive service requests from customers and log them into the system

* Track service calls through closure and billing

* Enter customer orders and service contracts, and manage ongoing follow-up

 * Generate invoices and upload them to customer portals

 * Work closely with service engineers and internal teams

Requirements:

* Basic computer skills and proficiency in MS Office – mandatory

* Good level of English (written and spoken) – mandatory

* Previous experience in administration or back office – Advantage

* Familiarity with Priority ERP – a plus

* Strong work ethic, motivation to learn, service-oriented mindset

* Organized, responsible, team player, and eager to grow professionally