Service & Back Office Coordinator

EMET DORCOM is hiring a Service & Back Office Coordinator!

• Location: Petah Tikva + Ramat Gan
• Full-time | Sunday–Thursday | 08:00–17:00

Are you dreaming of entering the world of administration and operations but don’t have experience yet?

 This is your chance to join a leading company in the field of IT infrastructure and architectural solutions – and we’ll teach you everything you need to know!

What will you do?

• Receive service requests from customers and log them into the system
• Track service calls through closure and billing
• Enter customer orders and service contracts, and manage ongoing follow-up
• Generate invoices and upload them to customer portals
• Work closely with service engineers and internal teams

Requirements:

• Basic computer skills and proficiency in MS Office – mandatory
• Good level of English (written and spoken) – mandatory
• Previous experience in administration or back office – Advantage
• Familiarity with Priority ERP – a plus
• Strong work ethic, motivation to learn, service-oriented mindset
• Organized, responsible, team player, and eager to grow professionally