Customer Success Manager

Junior Customer Success Manager:

General Description:

Appalgo is a performance-driven digital marketing company specializing in user acquisition for mobile apps. We partner with top brands and developers across industries like finance, gaming, and e-commerce, helping them scale through programmatic advertising, data-driven strategies, and advanced media buying techniques. With a strong focus on innovation and optimization, we provide cutting-edge solutions to drive high-quality traffic and maximize client success.

Appalgo is seeking a highly motivated Customer Success Manager to join our team and grow within the mobile performance industry. The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.

Responsibilities:

• Build and maintain strong, long-term relationships with assigned clients.

• Manage online campaigns and monitor performance in a fast-paced environment.

• Ensure retention and satisfaction by delivering tailored solutions.

• Collaborate with internal teams to optimize performance.

• Analyze data and optimize campaigns on a daily, weekly, and monthly basis

Qualifications:

• A Relevant BA or BSc degree such as Economics, Business, Behavioral Science etc.

• English- mother tongue or very high level

• Analytical skills including Microsoft Excel at a high level- a must

• Strong written and verbal communication skills, as well as interpersonal skills.

• Demonstrated ability to increase customer satisfaction.

• Creativity and ability to think “outside the box”

Only relevant CV's will be considered.

The position is open for all genders as well as people with disabilities