Talent Acquisition & Workforce Programs Lead, High-Volume

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

About The Role

We are looking for a strategic, operationally-driven leader to take charge of our high-volume (mass recruitment) hiring efforts across multiple international markets. This role will go beyond traditional recruitment to focus on programmatic workforce planning, data-driven optimization, and scalable hiring solutions.

The ideal candidate will bring experience from contingent workforce management, staffing programs, operations, or program management—with a strong analytical mindset and a proven ability to deliver results in complex, high-growth environments.

You will lead a team of 8–10 high-volume acquisition partners, but your core mandate is to design and implement scalable programs that enable us to hire :300 support agents per month across shared service centers. You’ll be a key business partner to senior stakeholders, driving data-backed hiring strategy, automation, and workforce optimization initiatives.

This is a critical role for breaking old patterns and bringing fresh thinking to how we grow our frontline teams at scale.

What you’ll be doing

Programmatic Workforce Strategy

• Design and implement high-volume hiring programs and processes that are scalable, cost-efficient, and adaptable across multiple international markets.
• Partner with operations and business leaders to define workforce planning models, headcount forecasts, and hiring timelines.
• Lead cross-functional initiatives to improve time-to-fill, forecast accuracy, and onboarding quality.
  
  

Leadership & People Management

• Lead, coach, and mentor a team of 8–10 High-Volume Talent Acquisition Partners.
• Drive a performance-based culture focused on measurable outcomes, efficiency, and innovation.
• Promote continuous improvement and experimentation within the team.
  
  

Data & Process Optimization

• Develop and maintain dashboards and reporting tools to track pipeline performance, conversion rates, and hiring trends.
• Use workforce analytics to drive decisions, anticipate bottlenecks, and improve hiring quality.
• Integrate automation, scheduling tools, and candidate engagement platforms to increase throughput and reduce manual workload.
  
  

Market Expansion & Candidate Ecosystems

• Build strategic partnerships with staffing vendors, educational institutions, and government agencies to expand candidate pipelines.
• Understand localized workforce dynamics and labor regulations across hiring regions.
• Support employer branding and targeted marketing campaigns to attract the right candidate profiles.
  
  

Business Partnership & Influence

• Act as a trusted advisor to senior stakeholders on headcount strategy, hiring risks, and expansion plans.
• Influence organizational hiring practices by bringing insights from workforce programs, contingent staffing models, and operational benchmarks.
  
  

Our humble expectations

• 6+ years of experience in Talent Acquisition or Program Management
• Strong analytical and strategic thinking skills, with a background in designing and managing scalable programs.
• Proven track record of building or transforming high-volume hiring operations across international markets.
• Experience working in or with shared service centers, support teams, or frontline staffing models.
• Excellent stakeholder management and communication skills, especially at the leadership level.
• Fluent in English and Hebrew
• Experience from environments like Amazon Workforce Staffing, RPO program management, or large-scale contingent workforce oversight is highly valued.
  
  

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.