Service Engineer

Magnus-Metal Ltd. is a start-up company, developing a new "Additive Casting" process for the manufacturing of large metal parts. The process outputs cast metal parts based upon the customer's CAD file.

Our development machine has proven the technology and process, and we are currently recruiting excellent professionals to join our multi-disciplinary R&D team on the path to industrializing the solution.

Duties and Responsibilities:

• Multidisciplinary system support experience
• Service oriented and experience in methodical troubleshooting
• Quick & creative problem solving
• Improve service time and maintain system uptime to the maximum possible.
• Be responsive on-site and remotely to support systems up-time and repair on a timely manner.
• Coordination/ execution of all systems PMs
• Data analysis, reporting and recommendation for service improvements
• Help in documentation and build service procedures
• Training other team members.
  
  

• B.Sc/M.Sc in science/engineering studies or M.Sc in system engineering
• 5 years of experience in working with complex multidisciplinary systems (3D printing – preferable)
• Good analytical and data processing skills
• Good English skills – written and spoken
• Good communication skills in inter-cultural environment and team work ability
• Ability to work in a methodic and orderly manner
• Good learning ability and presentation skills, including written and verbal analysis of complex technical problems
• Experience in building procedures and documents (Word, Excel, PPT, etc.)
• Flexibility under technical and schedule constraints