Senior Revenue Operations Specialist

We are seeking a hands-on and detail-oriented Revenue Operations Manager to join our fast-growing B2B SaaS company. Reporting directly to the VP of Revenue Operations, this role is primarily tactical, focusing on executing day-to-day operations, managing projects, and delivering actionable insights that support the revenue teams. The ideal candidate will have strong expertise in sales operations, project management, analytics, and a deep understanding of HubSpot.

About us:

Cynomi is a fast-growing, Silicon Valley VC-backed cybersecurity startup. Experiencing massive growth over the past year, our SaaS product is used by hundreds of service providers worldwide.

Operating across three continents, Cynomi is leading the vCISO (virtual Chief Information Security Officer) market category with rapidly growing demand for its AI-powered vCISO platform, which empowers service providers (MSPs and MSSPs) to provide high quality cybersecurity services to their customers.

Key Responsibilities:

Sales Operations:

• CRM Management: Maintain and manage HubSpot CRM, ensuring accurate data entry, efficient workflows, and troubleshooting issues as they arise
• Sales Process Implementation: Help execute predefined sales processes and workflows, ensuring they are followed by the sales team to drive efficiency
• Pipeline Maintenance: Monitor the health of the sales pipeline, ensuring data accuracy and supporting sales leadership with regular updates
• Sales Tools Support: Manage sales enablement tools and provide hands-on support to ensure the team is equipped with what they need to succeed
  
  

• Operational Projects: Own and execute revenue-impacting projects such as CRM updates, process rollouts, and tool integrations, ensuring deadlines and deliverables are met
• Collaboration: Serve as the primary executor for cross-departmental initiatives involving sales, marketing, and customer success
  
  

• Dashboard Creation: Build and maintain dashboards in HubSpot and other analytics tools for monitoring key metrics like pipeline health, win rates, and revenue growth
• Data Validation: Ensure all data is accurate, up-to-date, and presented in an actionable format for leadership
• Report Generation: Create regular and ad-hoc reports to provide insights that help inform decisions
  
  

• System Maintenance: Handle the day-to-day upkeep of HubSpot, including troubleshooting, user management, and system updates
• Workflow Automation: Build and optimize workflows and automation to improve efficiency and support operational needs
• Training: Provide hands-on training and support for end-users to ensure effective use of the CRM
  
  

• Experience: 3-5+ years in revenue operations or sales operations within a B2B SaaS environment
• Hands-On CRM Expertise: Advanced proficiency in HubSpot, with a focus on daily execution, automation, and reporting
• Tactical Focus: A proven track record of executing operational tasks and managing projects to completion
• Strong Analytics Skills: Ability to analyze and interpret data to create clear and actionable reports
• Project Management: Strong skills in managing tactical projects, meeting deadlines, and delivering results
• Collaboration: Excellent communication and teamwork skills to work effectively with multiple departments
• Detail-Oriented: A meticulous approach to maintaining data integrity and operational accuracy