Customer Success Manager

An amazing start-up engaged in the field of advertising is looking for the next Customer Success Manager to join their stellar team!

Description:

We are looking for a Client Success Manager to serve as the primary business contact for our clients and be responsible for their satisfaction and growth.

Join us to work with global clients in many international markets!

What’s the Job?

• Build customer relationships, and act as the primary point of contact during the post-sales cycle

· Manage and optimize clients’ campaigns and UA budgets

• Guarantee successful delivery of our services per customers’ needs and objectives

• Collaborate with our Sales & clients teams to understand client KPI to ensure the success of the client campaigns

• Constantly pursue new business and account growth opportunities

• Influence the company’s strategy: product, service and other go-to-market aspects

Requirements:

• At least 3 years of Client Management experience

• Service-oriented

• Analytical and problem-solving skills

• Detail-oriented

Must:

Native English – Speaking and writing.

Experience working with us American business clients

Advantage:

Experience working with B2B American clients at large scale

B.A. in Business Management/Communications/economy or any other related field