Information Technology Specialist

The company is growing and is looking for an IT Specialist to join the Cyber Security team to drive projects, working with people, data and a variety of technology platforms.

The IT Specialist is a one-man-show responsible for the execution of all IT activities, managing internal and customer facing IT projects, including planning, coordinating and executing; and participating in multi-group projects.

Specific Responsibilities:

• Be the key-go-to person for IT needs / projects
• Execute IT activities per company IT/security policies & work-plan
• Administer and manage AzureAD (Entra), Office 365, and Exchange Online
• Maintain cloud storage privileges & configuration and backup of SharePoint, G-Suite, etc.
• Manage endpoints using Intune, JAMF and additional MDM tools
• Provide IT support for end-users such as the company employees globally and external sub-contractors, service providers and partners including help-desk services.
• Manage the IT infrastructure of the IL office including network infrastructure, working desks, conference meeting rooms, intercom, alarm & security cameras system, IoT equipment, etc.
• Manage software/HW purchases & licenses and IT inventory of the company across offices
• Work with different IT suppliers to perform infrastructure projects and for support escalation
• Part of the security incident response team
• Establish and implement new IT processes.

Required Qualifications:

• 3+ years of experience as IT Specialist/Support Specialist in a cloud-based IT environment
• 2+ years of global admin experience with Microsoft Azure AD, Office 365 including Exchange Online, Sharepoint, MS-Teams
• 2+ years experience with all OS systems including Windows, MacOS, Linux
• Strong knowledge of network protocols, firewall configurations, VPN and security best practices
• Knowledge of MDM tools including Intune, JAMF
• Experience in writing and executing PowerShell scripts – advantage
• Experience in other cloud frameworks such as AWS, Google – advantage
• Ability to prioritize multiple, competing and simultaneous projects, issues, and activities.
• Strong problem-solving skills: troubleshooting, problem analysis, and resolution determination
• Team player with “can do” attitude, comfort in a fast-paced environment
• High-level written and verbal communication skills in English