Field Service Engineer* - Israel

Company Description

Today, we are not utilizing resources in a sustainable way. In fact, the world is only 9% circular, meaning much of the Earth’s precious resources are only used once, leaving huge untapped potential for more sustainable resource management. TOMRA provides cutting-edge solutions for optimal resource productivity within the recycling, mining and food industries and is therefore uniquely positioned to shape the Circular Economy, creating demand for this way of thinking in the world. At TOMRA we want to be a thought leader, encouraging a more sustainable way of thinking and inspiring active change around the world.

At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.

Join the Resource Revolution!

Job Description

• Installing, commissioning, maintaining, optimizing, and repairing sensor-based sorters at TOMRA Recycling installation bases.
• Ensuring maximum performance of TOMRA sorting systems in the field, prioritizing customer satisfaction.
• Delivering exceptional customer experiences through effective communication and support.
• Optimizing sorting systems/processes through sampling and testing.
• Identifying opportunities to add value to our customers' businesses by introducing complementary TOMRA products, solutions, and services.
• Serving as a liaison between customers and Headquarters, gathering and providing market feedback to continuously improve customer service and identify new opportunities.
  
  

• University or College studies in Electrical or Electro-Mechanical Engineering preferred, minimum Technician or engineering 3rd Level qualification required
• A few years “hands-on” experience in a B2B, Industrial Equipment support role
• Strong communication and facilitation skills with demonstrated ability to present complex technical information and issues in a user-friendly manner.
• Good in spoken and written English
• Excellent technical problem-solving, troubleshooting, and follow-up skills
• Socially outgoing, ability to handle stress
  
  

• What is the name of the main sorting machine at TOMRA Recycling?
• Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.