Customer Relationship Manager

Ready for a Challenge

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

Key Responsibilities

The Customer Relationship Manager will be responsible for managing customer relationships and ensuring customer satisfaction by addressing customer inquiries, resolving complaints, and implementing customer service policies and procedure, Maintaining a deep understanding of the company's products and services to effectively communicate with customers. This role will also involve identifying and analyzing customer needs, developing and implementing customer retention strategies, and coordinating with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and interpersonal skills
• Perfect LOCAL LANGUAGE skills (spoken and written), and a good level of English
• experience in customer service, sales ,customer relationship management, or a related field
• Openness to fieldwork, with a Valid Driver's License as an advantage
• Self-motivated with a hardworking and proactive approach
• Ability to work independently, but you are also a very strong team player and have a good organisation skills
• Relentless, results-oriented, someone that wants to go the extra mile to get the job done
  
  

At JET, This Is On The Menu

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!