Senior CSM

Senior CSM Role and Responsibilities - Apester

At Apester we are passionate about bringing our innovative and content interactive platform to partners who seek to transform their users’ experience to smart revenues, and we are hiring a Programmatic CSM for our TLV Office.

• 4-6 years of professional experience in a B2B client-facing role in the online media / performance marketing space
• Ability to provide world-class client service while keeping a focus on growing revenues
• Strong analytical skills – proficient in working with Excel advanced functions. Familiarity with BI platforms such as Power BI/ Tableau / Looker – an advantage.
• Love for data-driven decision making – ability to monitor, A/B test and identify trends in data to generate action items and insights
• Fluency in English is required to succeed in this role
• You are highly motivated, super proactive and dedicated person
• You are a natural collaborator, able to work with multiple teams to reach a common goal
• You are a quick learner with great attention to details and multi-tasking capabilities

It Would Be Great If You Also Have?

• Experience working with programmatic platforms (SSPs & DSPs) on different types of integrations, Ads.txt, Native mobile SDK.
• Experience working with programmatic platforms (Google, Demand Mangner)
• A love for the challenge of upselling and relationship building with large B2B clients

What are some of the things you do on a day-to-day basis?

• Manage a book of business of programmatic publishers – understand client strategic objectives & KPIs in order to be able to intelligently identify and execute opportunities, effectively upsell and grow the overall partnership
• Monitor, troubleshoot and optimize performance for different types of client integrations
• Use data analytics tools & dashboards on a daily basis to draw business conclusions and identify opportunities for growth
• Routinely meet & have weekly calls with your clients to share insights & potential initiatives and review overall performance, backed by data.
• Successfully create close relationships with key people in your book-of-business, to strengthen partnerships with clients and influence their business strategy & decision making
• Develop and execute long-term account plans and conduct QBR (quarterly business review) meetings with strategic clients
• Work very closely with Product Management to increase client engagement by building new features / improving products based on client feedback, as well as troubling technical issues.

Send CV to : [email protected]