Junior SMB Success

We are looking for a candidate to join our team as a Junior SMB Success Manager!

The primary responsibilities involve providing service and responses to small and medium businesses, specifically in the realm of employee gifting.

Responsibilities include:

• Providing service through business systems, phones, and emails.
• Leading sales processes, including creating opportunities to enhance customer relationships.
• Finding solutions for customers' needs while ensuring a positive and cheerful service experience.
• Identifying and resolving problems while meeting the company's requirements.
• Analytical skills to interpret current trends and demands.
• Identifying growth opportunities among various customer segments.

Requirements:

• Exceptional service awareness and a passion for creating positive customer experiences.
• Proactive and self-motivated attitude.
• Outstanding organizational and time management abilities.
• Excellent written and oral communication skills.
• Capability to work under pressure and multitask effectively.
• Problem-solving skills and the ability to implement strategic processes.
• Team player mindset.
• Technological background.
• Proficiency in Excel