(HB) מומחה IT

IT EXPERT:
Key Responsibilities:

Networking and Connectivity:
Configure, maintain, and troubleshoot network environments, 
Device and Endpoint Management:
Administer Mac and Linux devices with MDM such as Jamf / Kandji / JumpCloud and best practices, focusing on access control, security, and compliance.

Identity and Access Management:
Oversee user lifecycle management, ensuring secure provisioning, deprovisioning, and access control with tools such as Okta / Entra ID

Patch Management:
Implement and maintain patch management strategies to secure and optimize system performance.
Support and Troubleshooting:
Provide IT support, including diagnosing and resolving complex hardware, software, and network issues.

Automation and IT Process Optimization:
Design and implement automation workflows to improve IT operations, reducing manual
efforts and enhancing efficiency.
Documentation and Process Improvement:
Maintain accurate ation for IT processes, contributing to continuous improvement initiatives for operational efficiency.
דרישות התפקיד
5+ years in IT engineering, with a strong background in networking, endpoint management, and support within a SaaS or cloud-centric organization.
SaaS Tools:
Proficiency in managing and supporting critical business tools, including Google Workspace, Okta, Slack, Zoom, Jira, and Confluence.
Endpoint Management:
Proven experience with Mac and Linux endpoint management.
Networking:
Strong skills in operating and troubleshooting network environments.
Cloud Knowledge:
Experience with managing cloud environments, particularly AWS & Azure, including operational automation, access policies, scaling, and security.
Scripting & Automation:
Proficiency in scripting with Python or Bash for process automation, as well as experience with automation tools such as Torq and Workato - advantage.
Security Practices:
Knowledge of security standards and best practices, including permissions management, endpoint protection, and security policy implementation - advantage.
Project & Task Management:
Experience with managing and prioritizing multiple IT projects simultaneously - advantage.
Certifications (Advantage):
Completion of
Cloud certification courses (e.g., AWS Certified Solutions Architect, Azure Administrator,
Google Professional Cloud Engineer) preferred.