Junior Customer Success Specialist (CSM)

An international company is seeking a Junior Customer Success Specialist to join its growing global team. This is an entry-level Customer Success role with exposure to intellectual property matters- it is not a legal position.

Key Responsibilities:

-Work closely with leading international companies

-Review and analyze trademark and intellectual property infringements

-Monitor and address violations across digital platforms, including websites, e-commerce marketplaces, and social media channels

-Handle matters related to brand misuse, counterfeit distribution, and unauthorized exploitation

-Prepare customized client reports

-Track enforcement results and conduct ongoing performance analysis

The role combines client management, analytical work, and ongoing monitoring in a dynamic international environment.
דרישות התפקיד:
Qualified lawyer following completion of internship, or holder of an LL.B. degree

Excellent English - written and spoken - at a high professional standard

Comfortable working in a client-facing environment, primarily with overseas clients

Strong analytical capabilities and high attention to detail

Collaborative, service-oriented, and proactive