Customer Success Analyst

💥 We are looking for a Customer Success Analyst to join our team 💥  
📍Tel Aviv | Hybrid 

We’re looking for someone who knows how to work fast, think independently, and manage multiple clients in parallel.

🔑 Own ongoing relationships with multiple clients – understand their needs and provide continuous value 
🔑 Handle day-to-day requests, issues, and questions – with strong prioritization and time management 
🔑 Act as the main point of contact between clients and internal teams (BI / Data Development) 
🔑 Identify opportunities to improve, expand and deepen client usage 
🔑 Train and guide clients on systems, reports, and new features 
🔑 Proactively identify risks and escalate when needed 

Job Requirements:
🔍 Hands-on experience with BI tools (Power BI advantage) 
🔍 Strong SQL skills 
🔍 Excellent communication skills – ability to work directly with clients 
🔍 High-level English 
🔍 Ability to manage multiple clients and tasks simultaneously (must) 
🔍 Highly organized, detail-oriented, and able to work in a structured way 
🔍 Team player with strong collaboration skills 
🔍 Familiarity and practical experience working with AI tools (Claude / ChatGPT / etc.) 
🔍 Bachelor’s degree – Engineering / Economics / Information Systems (advantage) 

If you’re looking to grow in a role that combines data, business, and client interaction – we’d love to talk.

CV →