תומך/ת HELP DESK

Yael Group is looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems in a global company. You will answer queries on basic technical issues and offer advice to solve them.Role Location: Petah-TikvaWhat will you Do:Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsRecord events and problems and their resolution in logsJob Requirements:Proven experience of 1-3 years as a Help Desk TechnicianKnowledge and experience troubleshooting of computer systems, hardware, and softwareTech savvy with working knowledge of office automation products, databases and remote controlProficiency in EnglishExcellent communication skills-Please send your CV in English only-מידע נוסףחברה מגייסת : קבוצת יעלתחום : טכנאים ותמיכהאזור : גוש דןמיקום : פתח תקווהתאריך פרסום : 27/04/2025מספר משרה : 23012סוג משרה : משרה מלאה