מנהל\ת תיקי לקוחות חו"ל בחברה מובילה!

Customer Management: Serve as the primary point of contact for global customers, maintaining strong relationships and ensuring high levels of service. Post-Sales Support: Coordinate requests across internal teams, including supply chain, finance, QA, and production, to meet customer needs. Sales Growth & Business Development: Proactively identify opportunities to expand business with existing and new customers, including setting up meetings and monitoring ongoing projects. Market Analysis: Conduct regional market research to identify trends and business opportunities. Process Improvement: Contribute to the optimization of internal workflows and customer support processes. Customer Engagement: Ensure customer satisfaction by providing solutions, managing expectations, and addressing inquiries in a timely manner. CRM Documentation & Reporting: Maintain accurate records of customer interactions, meeting summaries, and relevant business activities. 2+ years of experience in account management, partnerships, or sales within a B2B environment—preferably in the pharmaceuticals, medical devices, or life sciences sectors. Fluent in English and Hebrew (additional languages are an advantage). University degree in Life Sciences, Chemistry, Business, or a related field is preferred. Experience in export/logistics is an advantage. Experience in B2B sales or business development is an advantage. Strong analytical and problem-solving skills, with the ability to navigate scientific and technical topics. Highly organized, detail-oriented, and able to multitask in a dynamic environment. Flexibility to work outside regular hours and be on call as needed. This role is ideal for a proactive professional who enjoys working in an international setting, thrives in a technical and scientific environment, and is eager to contribute to the success of a growing company in the nuclear medicine field.