Customer Success Manager

Develop your career, get acknowledged for your impact, and work with talented people who love what they do in one of Tel Avivs top SaaS scale-ups!
Enterprise Customer Success Manager (CSM) plays a critical role in building strong, long-term relationships with our enterprise clients. As the trusted advisor and main point of contact for senior stakeholders, youll ensure that our customers realize maximum value from platform while driving measurable impact for their business.
This is a highly strategic and consultative role that requires strong business acumen, excellent communication skills, and proven experience working with senior executives in large, complex organizations. Our Enterprise CSMs are natural leaders who combine analytical depth with customer empathy, helping clients succeed through thoughtful guidance, structured planning, and proactive engagement.
Responsibilities
Own the customer relationship - serve as the primary point of contact and strategic advisor for enterprise

דרישות:

2+ years of experience in customer-facing roles (Customer Success, Account Management, or Consulting) in a B2B SaaS environment.
Proven track record of managing enterprise accounts and engaging directly with senior executives (VP, C-level).
Exceptional presentation, facilitation, and communication skills in English.
Strong analytical and problem-solving abilities, with the ability to translate complex data into actionable insights.
Highly proactive, structured, and organized, with the ability to manage multiple priorities.
Collaborative mindset and excellent interpersonal skills.
Growth-oriented, curious, and comfortable driving change in dynamic environments. המשרה מיועדת לנשים ולגברים כאחד.