19417 - IT Help Desk Specialist

Date: 24 Jul 2025
Company: Qualitest Group
Country/Region: IL

Qualitest, the World’s Leading AI-Powered Quality Engineering Company

At Qualitest we're all about ensuring everything runs smoothly, whether it's your business, technology, or operations. We leverage smart engineering-led practices and precise processes to maintain excellence in all that we do.

Our clients are the world’s top brands and our diverse global team of 8,000 employees, including 1,500 in Israel, collaborates with industry leaders in technology, finance, insurance, and beyond, making a significant impact in the world of technology.

We offer creative and flexible solutions to ensure the quality of your business operations, safeguarding your brand's reputation. We're proud to say we've been pushing the boundaries for over 25 years now, always striving for innovation and delivering exceptional service.

Ready to make a difference? Join our dynamic and forward-thinking team!

We are looking for an IT Help Desk Specialist for an exciting opportunity in our Pharma division!

This is a full time position from Netanya and Kfar Sava

Responsibilities

PC and network asset management
Local inventory management
ServiceNow ticket management (Incident & Request)
Printers support (mapping, printer queue…)
Hardware troubleshooting: PC problem-solving, hard drives, RAM, CPUs and power, video, printing
Imaging and configuration
Conference- Meeting room – operation and basic troubleshooting

Requirements

Technical support experience in medium/large organization
PC Support- Install and configure PC hardware and components
Active Directory / Identity management
Network- Basic network experience
Network cabins alignment, Rack and stacking
Very high level of Hebrew and English- speaking and writing

Why should you join us?

Recognized among Israel's top 100 best places to work for, four years in a row

Be part of a company that is a globally recognized leader in Quality Engineering

Experience our team spirit, working with real people, and solving real challenges

Work with Senior Specialists and Practice Experts. · Nurture your personal and professional growth through tailored career paths

Dive into interesting projects using cutting-edge technology designed by and for Quality Engineers

Enjoy unique placement opportunities worldwide

We believe in a workplace culture that values open communication and fairness, encouraging our employees to feel seen, supported, and empowered to realize their full potential