דרוש/ה Help Desk לחברת פינטק מצליחה ברמת גן!

Responsibilities: · Install, configure, and maintain workstation equipment. · Active Directory user maintenance · Set up and analyze equipment performance. · Set up and keep track of employee accounts. · Troubleshoot day-to-day technical issues. · Remote support for other offices using remote software tools and email · Administer the creation, operation, modification, and deletion of users and passwords in the system. · Organize and advice on equipment purchases. · Ensure high account security and access granted. Requirements - · At least 2 years of experience in the helpdesk field (hi-tech and enterprise scale is an advantage) · Knowledge in Microsoft systems – Windows 7, 10 and Office 2016. · Knowledge with Active Directory and Office 365/GMAIL · Knowledge with Active Directory and GPO. · Ability to troubleshoot hardware and software issues. · Knowledge in client networking (such as TCP-IP, DNS – client side). · Knowledge in voip · Knowledge of how VPN connections work. · Excellent communication skills. · Excellent English.