Intel Site Engineers

Join a team recognized for leadership, innovation and diversity

Role Objective

We have been innovating for more than 100 years and now we’re creating what’s next. Our programs serve a global community and our hometowns too. We provide resources and financial support to causes around the world and encourage employee volunteerism. We are committed to the highest standard in everything we do!

We have an opportunity for a Site Service Engineer / Intel to join us at Honeywell in ISRAEL.In this role, you’ll work as part of a site based flexible and multi skilled team with responsibility for maintaining, troubleshooting, repair and service of a wide range of gas detection equipment in a semiconductor facility. Play a vital hands on role contributing and achieving our customers set objectives within our everyday business. Offer 24/7 support as part of a local site on call team.

Key Requirements:

To achieve monthly, quarterly and annual financial targets for region.
Performing service & repairs to Honeywell fixed and portable products in a timely and efficient manner on clients site
Provide detailed and accurate reporting
Complete all service events through the CRM/SAP database system
Operate clients spare part requisitioning system
Help to develop preventative and maintenance schedules for equipment on site
Service and commissioning of field equipment.
Responsible for diagnosing and analysing causes of product failures and making recommendations for improvement.
Have direct interaction with customers to build relationships, establish communication and promote Honeywell Analytics products and services
Provide Honeywell customers with product support & technical enquiries.
Review, report and control warranty costs
Provide all Honeywell internal customers and sales engineers with technical information and support.
Responsible for raising CDR’s on product failures and customer complaints.
Ensure Honeywell HSE and Code of Conduct compliances
Actively participate in out of hours on call program
Identify and pass on sales leads
Work with and strengthen relationships with other Honeywell organisations
Assist when required in internal and external audits
Maintains and updates all preventative service and calibration records to clients requirements

Key skills and qualifications

HNC, HND Electrical/Electronic/Mechatronics Engineering or equivalent
3 years in High Tech, electronic or instrumentation industry
2 years field service/customer facing role
Excellent problem solving and trouble shooting skills
Strong PC skills
Knowledge of gas detection beneficial
Experience with practical technical service for electro/mechanical & optical systems

We Value:

Excellent organisational skills and ability to multi-task
Able to work on own initiate
Work well within a team
Excellent customer relation skills
Self motivated
Results driven
Proven record of strong organizational abilities.
Excellent written and verbal communication skills
Full proficiency in English

Our offer

Site based with training trips to Europe and USA supply cover and support for periods.

Equal opportunity statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt

Additional Information
JOB ID: HRD222082
Category: Customer Experience
Location: Park Ofer 2, Em HaMoshavot Road, Kiryat Arieh,Petah Tikva,Israel
Nonexempt