Senior System Engineer

We are growing and are looking for a Senior System Administrator to join our mission to increase access to life-saving treatments.

The Role:

Design, implement, and maintain our cloud-based IT systems and services.

Manage and optimize Google Workspace, Okta, Atlassian tools (Jira, Confluence), and Salesforce integrations and all other company systems.

Support identity and access management (IAM) policies using Okta and SSO strategies, including AWS SSO.

Automate routine IT tasks and workflows (onboarding/offboarding, integrations, tickets, etc).

Monitor system performance, metrics and recommending improvements as needed.

Provide tier 2/3 support for escalated technical issues.

Document system designs, processes, and best practices.

Own and manage the patching and update lifecycle for operating systems, applications, and SaaS tools to ensure systems remain stable, secure, and up-to-date.

Schedule and coordinate regular system maintenance for Mac and Win, minimizing downtime and user disruption while keeping devices updated and secured.

Oversee endpoint management and configuration (via MDM), ensuring consistency across user devices and compliance with company standards.

Support the implementation and ongoing operations of the companys Zero Trust model, including device posture checks, identity-based access.

Treat AI as a core part of your workflow, using tools like ChatGPT to enhance productivity and output.

Champion our values in every aspect - "Patients First," "I'm Accountable," "Kindness Wins," "Quality Squared," and "Time is Brain."