Junior IT Support (Part time /hourly)

Junior IT Support (Part-Time / Hourly Location and Employment Type: Jerusalem (on-site, 2-3 days per week). Flexible part-time schedule of approximately 20 hours per week, with a guaranteed minimum of 10 hours weekly.
Compensation: Hourly rate: 60-70 per hour (depending on experience and qualifications).
Position Overview our company is seeking a motivated and service-oriented Junior IT Support person to support our IT team on a part-time basis. The candidate will provide hands-on Technical Support to end users, assist with configuring and deploying new systems, and troubleshoot hardware and software issues. This role is well-suited to someone with strong technical aptitude, excellent problem-solving skills, and a customer-focused mindset. We are looking for experienced candidates.
Responsibilities:
* Provide first-line IT support for hardware, software, and connectivity issues.
* Configure and maintain new laptops, mobile devices, and peripheral equipment.
* Troubleshoot and resolve issues in Windows and macOS environments.
* Log, track, and update support requests using the organization's ticketing system.
* Assist with user account setup, access requests, and basic system admin tasks.