Field Operation Administrator REF447M

At our company, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.
Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.
This is where innovation meets real-world impact. Youll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.
Were proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.
What really sets our company apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.
If youre excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.
Key Responsibilities
Provide hands-on technical supp

דרישות:

Hands-on experience supporting Windows and macOS devices.
Understanding of hardware components, imaging, and troubleshooting methodologies.
Familiarity with Active Directory and basic networking concepts.
Strong communication skills, patience, and a customer-first mindset.
Ability to work independently, prioritize tasks, and follow through to resolution.
Preferred/Bonus Qualifications
Experience with Zoom/Teams meeting rooms or AV systems.
ITSM experience (Jira Service Management, ServiceNow, Zendesk).
CompTIA A+, Network+, MCSA, or equivalent certifications.
1-2 years in a Helpdesk / Field Technician role. המשרה מיועדת לנשים ולגברים כאחד.