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במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
20,000-35,000 ₪
We are looking for a Senior AI Prompt Engineer who will own the design, development, and optimization of AI Agent experiences built on the Zowie AI platform. You will engineer the prompts, system instructions, guardrails, and multi-turn conversational flows that power our customer-facing AI Agents across chat and email-automation channels.
This is not a surface-level content role - you will operate at the intersection of language, logic, and AI behavior, shaping how our agents reason, respond, escalate, and self-correct. As part of the Digital & AI team, you will collaborate closely with Product, Engineering, AI/ML, Analysts, CX, Operations, and Localization teams to deliver intelligent, scalable, and trustworthy conversational solutions.
What you'll do:
Design, write, and optimize AI-driven conversational experiences, including system prompts, guardrails, tool-use instructions, and multi-turn flows across chatbot and email-automation channels.
Engineer and maintain reusable prompt frameworks, templates, and conversation patterns that ensure consistency in tone, safety, domain accuracy, and localization across markets on multiple channels such as AI Chat, Ai email bot, AI Voice bot.
Define and refine AI Agent behavior across user scenarios, edge cases, error states, escalation paths, and regulatory/compliance requirements.
Own end-to-end conversational journeys - from problem discovery and use-case research through design, prompt engineering, testing, deployment, and iterative optimization.
Build and maintain prompt evaluation pipelines - designing test cases, scoring rubrics, and regression tests to systematically measure prompt quality, hallucination rates, and task-completion accuracy.
Monitor, analyze, and improve AI Agent performance using analytics dashboards, QA outputs, hallucination findings, user feedback, and operational metrics; translate insights into concrete prompt improvements.
Collaborate cross-functional with Product, Engineering, AI/ML, CX, and Operations teams to identify high-impact use cases, define agent capabilities, and deliver scalable solutions.
Contribute to internal prompt engineering guidelines, conversational design systems, and AI best practices - helping establish our standards for responsible, effective AI Agent deployment.
Stay current with advancements in LLMs, agentic AI patterns, prompt optimization strategies, and conversational AI tooling; bring relevant innovations into the teams workflow.
This is not a surface-level content role - you will operate at the intersection of language, logic, and AI behavior, shaping how our agents reason, respond, escalate, and self-correct. As part of the Digital & AI team, you will collaborate closely with Product, Engineering, AI/ML, Analysts, CX, Operations, and Localization teams to deliver intelligent, scalable, and trustworthy conversational solutions.
What you'll do:
Design, write, and optimize AI-driven conversational experiences, including system prompts, guardrails, tool-use instructions, and multi-turn flows across chatbot and email-automation channels.
Engineer and maintain reusable prompt frameworks, templates, and conversation patterns that ensure consistency in tone, safety, domain accuracy, and localization across markets on multiple channels such as AI Chat, Ai email bot, AI Voice bot.
Define and refine AI Agent behavior across user scenarios, edge cases, error states, escalation paths, and regulatory/compliance requirements.
Own end-to-end conversational journeys - from problem discovery and use-case research through design, prompt engineering, testing, deployment, and iterative optimization.
Build and maintain prompt evaluation pipelines - designing test cases, scoring rubrics, and regression tests to systematically measure prompt quality, hallucination rates, and task-completion accuracy.
Monitor, analyze, and improve AI Agent performance using analytics dashboards, QA outputs, hallucination findings, user feedback, and operational metrics; translate insights into concrete prompt improvements.
Collaborate cross-functional with Product, Engineering, AI/ML, CX, and Operations teams to identify high-impact use cases, define agent capabilities, and deliver scalable solutions.
Contribute to internal prompt engineering guidelines, conversational design systems, and AI best practices - helping establish our standards for responsible, effective AI Agent deployment.
Stay current with advancements in LLMs, agentic AI patterns, prompt optimization strategies, and conversational AI tooling; bring relevant innovations into the teams workflow.
דרישות:
3-4+ years of hands-on experience working with Large Language Models (LLMs) - including prompt engineering, system prompt design, and LLM-based application development (e.g., OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini).
English proficiency - Mandatory (native or near-native written English; this role is language-critical).
Proven experience designing, deploying, and optimizing AI-powered conversational experiences (chatbots, AI agents, email automation, Voice bot or virtual assistants).
Coding/scripting experience (Python, JavaScript) for prototyping, automation, or prompt testing.
Experience with AI Agent architectures and concepts - tool use, function calling, RAG, multi-step reasoning, guardrails, and escalation logic.
Strong analytical skills - comfortable working with conversation analytics, A/B testing prompt variants, and using data to drive design decisions.
Experience designing for multilingual and multicultural audiences.
Ability to collaborate with developers and data teams to implement, test, and iterate on AI flows.
Familiarity with version control practices for prompt management and documentation.
Excellent stakeholder management - able to align multiple teams around conversational strategy and priorities.
Advantages:
Experience with conversational AI platforms (e.g., Zowie ai, Kore.ai, Yellow.ai, Ada, Cognity).
Knowledge of SQL or analytics/BI tools for performance analysis.
Background in customer service, contact center, or fintech environmen המשרה מיועדת לנשים ולגברים כאחד.
3-4+ years of hands-on experience working with Large Language Models (LLMs) - including prompt engineering, system prompt design, and LLM-based application development (e.g., OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini).
English proficiency - Mandatory (native or near-native written English; this role is language-critical).
Proven experience designing, deploying, and optimizing AI-powered conversational experiences (chatbots, AI agents, email automation, Voice bot or virtual assistants).
Coding/scripting experience (Python, JavaScript) for prototyping, automation, or prompt testing.
Experience with AI Agent architectures and concepts - tool use, function calling, RAG, multi-step reasoning, guardrails, and escalation logic.
Strong analytical skills - comfortable working with conversation analytics, A/B testing prompt variants, and using data to drive design decisions.
Experience designing for multilingual and multicultural audiences.
Ability to collaborate with developers and data teams to implement, test, and iterate on AI flows.
Familiarity with version control practices for prompt management and documentation.
Excellent stakeholder management - able to align multiple teams around conversational strategy and priorities.
Advantages:
Experience with conversational AI platforms (e.g., Zowie ai, Kore.ai, Yellow.ai, Ada, Cognity).
Knowledge of SQL or analytics/BI tools for performance analysis.
Background in customer service, contact center, or fintech environmen המשרה מיועדת לנשים ולגברים כאחד.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
שוהם
ערב
3 חודשים
