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במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

Senior Customer Success Manager

חברה בתחום אחר

תל אביב - יפו

Senior Customer Success Manager

חברה בתחום אחר

תל אביב - יפו
מלאה
15,000-25,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא פרסום של המעסיק

This is a role for a strategic builder who can handle our most sophisticated global accounts while simultaneously architecting the CS department from the ground up.
You aren't just managing clients, you are teaching growth teams how to use our system to beat their KPIs. You will be the bridge between our cutting-edge tech and the brands we work with.
What Youll Do
Own the post-sales journey for our top-tier accounts. From onboarding to ensuring they hit their ROAS goals and deeply integrate our company into their creative workflow.
Build the foundational playbooks of our companys CS department, from onboarding flows and QBR templates to health-scoring and renewal systems.
Work directly with the Product and AI teams to translate customer pain points and "wish lists" into scalable product features.
Expand & Retain: Identify opportunities for accounts to grow their usage of our generative creative brain, and keep clients feeling satisfied and cared for.

Requirements:
Must Have
5+ years of Experience in Customer Success, ideally within marketing tech, ad tech, or high-growth SaaS.
A Strategic Mindset: You understand the metrics that matter to growth marketers and can speak their language fluently.
A Builder DNA: You have experience creating processes from scratch, not just following an existing manual.
Technical Curiosity: You don't need to be a dev, but you must be obsessed with how AI is changing the creative landscape.
Ability to Work Under Pressure: Keep track of many tasks and requests within tight deadlines.
What You Bring
High-level English (youll be dealing with global marketing teams).
The ability to command a room (or a Zoom) with C-level stakeholders.
Experience with CS tools and data-driven decision-making.

This position is open to all candidates.