עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום כללי

רמת גן

חברה בתחום כללי

רמת גן
מלאה
12,000-17,000 ₪ הערכה מבוססת AI ולא שכר שהתקבל מהמעסיק
זוהי הערכת טווח שכר מבוססת AI ולא שכר שהתקבל מהמעסיק

We're looking for a Customer Success Manager who is passionate about driving customer outcomes, building trust-based relationships, and contributing to meaningful growth in a fast-paced and collaborative environment.

In this role, you will support enterprise clients from the Go Live phase, managing user communication, training, customized content, webinars, and operational efficiency. You will identify trends and monitor usage, engagement, performance data, and the success of transactions to uncover opportunities and mitigate risks.

You will provide personalized recommendations to enhance platform utilization and client satisfaction, and participate in regular business review meetings. Collaborating with Support, Operations, Product, and Sales teams, you will resolve issues and ensure clear communication. Additionally, you will analyze support data, propose improvements, and work with the RVPs of Customer Success and Sales to grow accounts.

This role reports to our Customer Success Team Manager.

Requirements:
1-2 years of experience in a customer-facing role, ideally within the SaaS, financial operations, procurement, or enterprise tech industries

Proven track record of managing multiple accounts simultaneously while maintaining a high level of service

Exceptional written and verbal communication skills in English, A second language - an advantage

Strong analytical skills, including the ability to work with data, identify trends, and use insights to inform decisions

Technically proficient with the ability to quickly learn and explain software solutions to non-technical users

Strong business acumen with the ability to identify growth opportunities within accounts

Highly organized and self-motivated, with the ability to work in a fast-paced and evolving environment

This position is open to all candidates.